Privacy Policy

Welcome to ADL Voice Chat (referred to as "ADL Voice Chat," "the App," "we," "us," or "our"). ADL Voice Chat is owned and operated by GrandMasti Technology Inc. This Privacy Policy outlines how we protect your personal data, which is of utmost importance to you. The following topics are covered in this policy:

• Information Collection and Acquisition: We explain what information we collect and the methods we employ to collect it.
• Information Usage and Sharing: We detail how we use the collected information and with whom we share it.
• Accessing and Updating Your Information: We provide guidance on how you can access and update the information we hold about you.
• Information Storage Protection: We outline the measures we take to safeguard the information we store about you.

We encourage you to carefully read this Privacy Policy to understand how ADL Voice Chat handles your personal data.

ADL Voice Chat collects personal information from its users, such as their nickname, gender, and date of birth. Users have control over their user profile and can access their "Profile" page to correct or update their information. ADL Voice Chat reserves the right to change this Policy, and users are encouraged to regularly check for updates.

1. What Information Does ADL Voice Chat Collect?

(1) Information Provided by Users

a. Your Mobile Number and SMS Verification Code: We will send a verification code to your mobile number via SMS to confirm your identity. Failure to provide the verification code will result in a failed registration, and you will not be able to use our services. Please note that the mobile number you provide will serve as your user account and identity credential for logging in.

b. Password: You must set a login password for your account as part of the verification process.

c. Date of Birth: Prior to registering a ADL Voice Chat account, you must provide your date of birth to determine if you meet the qualifications for user registration. If you are a minor (under 13 years of age), you are not permitted to use the ADL Voice Chat app or services.

d. Gender: During the registration process, you must provide your gender. This information allows us to help customize your user experience and display gender-identifying information on your profile as per your choice. Failure to provide this information will result in a failed registration, and you will not be able to use the ADL Voice Chat app or services.

e. User Profile: You may create your profile by creating your avatar with the tool provided by us, setting your nickname, region and providing a self-introduction.

f. Content Uploaded by Users: When uploading posts, sharing music, or commenting on other users' content, you agree to share with us the text information posted, pictures, audio and video uploaded. If you do not want to provide such information, please do not use functions related to content publication. To maintain a safe environment, we will identify and filter objectionable content. We reserve the right to remove any content that violates our community standards.

g. Voice Chat: You may use ADL Voice Chat Services to engage in voice party chat with other registered users. We collect your activity information including with whom you have talked, at which time and for how long. Unless specifically required by applicable laws, we will not access the voice chat content. Voice data is processed in real-time and encrypted end-to-end during transmission. If you do not want to provide such information, please do not use voice chat functions.

h. Help & Support: If you have any feedback or suggestion or want to express your complaint about ADL Voice Chat products and/or services, you may provide your comments through "Profile" → "Settings" → "Help & Feedback" within our App. You will need to describe the issue and may upload proof photos or text to help us understand your issues and find corresponding solutions. We will receive your feedback and reply back.

i. Safety Controls (Report & Block): Users can report inappropriate content or behavior through the "Help & Feedback" section or directly within the voice chat interface. We also provide a "Block" feature that allows you to instantly hide all content from a specific user and prevent them from joining your party rooms. All reports will be reviewed and addressed within 24 hours.

(2) Personal Information Automatically Collected During Use

When you use ADL Voice Chat, we will collect certain information from your device, including device model, device ID (Android ID, IMEI, IMSI, Mac address), software list, device running status information, operating system version, network log, internet connection situation, software usage records and IP address. We collect such information to perform bug analysis and take anti-spam measures, to ensure your normal use of ADL Voice Chat, and to safeguard your account security. The information mentioned above is the basic information we need to provide you with our services. If you refuse to provide such device information, we may not be able to provide you with the normal services.

We may also use the above mentioned information we collect automatically from your device to improve and optimize our product experience. In such circumstances, we will only process your device information based on your authorization and/or other available lawful basis provided in applicable data protection laws.

(3) Information We Receive from Others

In addition to the information users provide directly, ADL Voice Chat may also receive information about them from others, including through their social media accounts. For example, if users choose to create and log into their ADL Voice Chat accounts using their social media or other accounts (such as Facebook, Google, or Apple), certain information may be shared with ADL Voice Chat as authorized by the user. This information can include basic profile details like name, profile picture, email address, and other publicly available information. This streamlined process allows users to easily connect their social media accounts with their ADL Voice Chat account.

2. System Permissions Requested by ADL Voice Chat

In order to provide you with ADL Voice Chat services, we may need to be granted permission to your system (not including permissions granted to third parties) to collect relevant personal information.

Push Notifications

After you grant us permission to push notifications, we will send you push notifications for you to receive and understand our notices in time. If you refuse to permit such access, you will not be able to receive our notifications.

Access to Photo Album and Storage

After you grant us this access permission, we will access your photo album and use the storage function on your device. It will be used for you to upload texts, pictures, videos and other content from your device, and to cache content generated during your use of ADL Voice Chat services. Please note that we will not access your local storage content without permission. If you refuse to grant us such access, you will not be able to use the functions that require this access permission.

Access to Microphone

After you grant us this access permission, we will use the microphone on your device and process the voice information you transmit. This access will be used to perform voice chat, voice input, and voice effects functions, and to collect and process voice information while triggering such functions. If you refuse to permit such access, you will not be able to use the voice chat features that are core to ADL Voice Chat.

3. How We Use Your Information

In addition to some of the specific uses of information we describe in this Privacy Policy, we may use information that we receive to:

• Help you efficiently access your information after you sign in
• Remember information so you will not have to re-enter it during your visit or the next time you visit the Service
• Provide personalized content and information to you and others, which could include online ads or other forms of marketing
• Provide, improve, test, and monitor the effectiveness of our Service
• Develop and test new products and features
• Monitor metrics such as total number of visitors, traffic, and demographic patterns
• Diagnose or fix technology problems
• Automatically update the app on your device
• Match you with compatible party rooms and users based on your preferences
• Enhance voice quality and audio effects in real-time

ADL Voice Chat or other users may run contests, special offers or other events or activities ("Events") on the Service. If you do not want to participate in an Event, do not use the particular metadata (i.e. hashtag) associated with that Event.

4. How We Share Your Information

a. We Do Not Sell Your Information: We do not sell or rent out any personal information about users to any third party. ADL Voice Chat discloses aggregated non-personal data for marketing and promotional purposes. That means we do not disclose any information that could be used to identify individual users.

b. Public Profile Visibility: Please note that if your profile is public, your content will be visible to anyone on ADL Voice Chat and may also be accessed or shared by your friends and followers as well as third parties such as search engines, content aggregators and news sites. You can change your privacy settings at any time through your profile settings.

c. Corporate Group: We may also share your information with other members, subsidiaries, or affiliates of our corporate group, to improve, optimize ADL Voice Chat and to prevent illegal use.

d. With Your Consent: We may share your Personal Information outside of ADL Voice Chat Services when we have your consent, either express or implied.

e. Corporate Group Services: We may disclose your Personal Information to members of our corporate group (that is, entities that control, are controlled by, or are under common control with us) to the extent this is necessary for services, customer management, customization of content, advertising, analytics, verifications, functionality and security, and compliance.

f. Service Providers: We may disclose your Personal Information to our authorized service providers that perform certain services on our behalf. These services may include fulfilling orders, processing payments, customization of content, analytics, security, data storage and cloud services, supporting our functionality, and other features offered through ADL Voice Chat Services. These service providers may have access to Personal Information needed to perform their functions but are not permitted to share or use such information for any other purposes.

However, if you connect to a third-party service through ADL Voice Chat Services or otherwise link your ADL Voice Chat account with a third-party service, you are requesting and authorizing us to share or grant access to information on your behalf with such third party.

g. Business Transfers: We may disclose or share your Personal Information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Information held by us about our users is among the assets transferred.

h. Legal Requirements: We access, preserve and share your Personal Information with regulators, law enforcement or others where we reasonably believe such disclosure is needed to:

• Comply with any applicable law, regulation, legal process, or governmental request
• Enforce applicable terms of use, including investigation of potential violations
• Detect, prevent, or otherwise address illegal or suspected illegal activities, security or technical issues
• Protect against harm to the rights, property or safety of our company, our users, our employees, or other third parties
• Maintain and protect the security and integrity of ADL Voice Chat Services or infrastructure

i. Aggregated Information: We may disclose aggregated information about our users. We also may share aggregated information with third parties for conducting general business analysis. This information does not contain any Personal Information and may be used to develop content and services that we hope you and other users will find of interest.

5. Data Storage

ADL Voice Chat is a global voice party chat application operating through servers located in a number of countries around the world, including the United States and Singapore. If you live in a country with data protection laws, the storage of your personal data may not provide you with the same protections as you enjoy in your country of residence.

By submitting your personal information, or by choosing to upgrade the services you use, or by making use of the applications available on ADL Voice Chat, you agree to the transfer of your personal information to, and storage and processing of your personal information in, any such countries and destinations.

6. Security

ADL Voice Chat has implemented reasonable and appropriate security measures to protect and prevent the loss, misuse, and alteration of the information under our control, including your personal information. ADL Voice Chat uses reasonable security measures to safeguard the confidentiality of your personal information such as:

• End-to-end encryption for voice communications
• Secured servers using firewalls
• SSL/TLS protocols for data transmission
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms

Our technical experts at ADL Voice Chat work hard to ensure your secure use of our services.

We cannot guarantee the security of your personal data while it is being transmitted to our site. Any transmission is at your own risk. Once we have received your information we have procedures and security features in place to try to prevent unauthorized access.

You may not disclose your password to any third parties or share it with any third parties. If you lose your password or give it out, your personal information may be compromised. If that happens, please report it to our customer service via Feedback. ADL Voice Chat cannot be held responsible for your failure to keep your password secure and failure to do so may violate our Terms of Service.

7. Account Deletion

You may request deletion of your account at any time through:

a. ADL Voice Chat App: Open ADL Voice Chat and log in → Tap Profile → Settings → Delete Account → Select a reason for why you're deleting your account → Confirm to delete your account.

b. Website: Visit ADL Voice Chat official website www.adlvoicechat.com → Click "Delete Account" → Log in to ADL Voice Chat → Confirm to delete your account

Account Deletion Requirements

Before you submit a request to delete your account ("Deletion Request"), please ensure that your account satisfies the following requirements:

• Account in Good Standing: Your account is in good standing and is not the subject of any ongoing investigations, penalties or allegations for violation of our terms of use and/or applicable laws and regulations
• No Outstanding Transactions: You should not have any pending orders, payment obligations, refunds, deliveries, returns and/or disputes on the account
• Virtual Items Balances: There should not be any virtual items balances (including Coins, Diamonds, or other virtual currency) for your ADL Voice Chat account. Please ensure that you have used up all virtual items balances in your account, alternatively, you have the option to forfeit the remaining balance to proceed with the account deletion process
• Any other criteria that ADL Voice Chat may notify you from time to time

Subject to satisfaction and/or waiver of the conditions for deletion as set out above, the account will be deleted immediately upon your request.

Effects of Account Deletion

a. No Account Recovery: You can't regain access to your account after deletion.

b. Data Deletion: Following such request with appropriate review by us, we will delete the user data that it is not required to retain for purposes of regulatory, tax, insurance, litigation, or other legal requirements. For example, we retain location, device, and usage data for these purposes for a reasonable period as may be necessary, but such data will be disassociated from any identifying information such that it can no longer be linked to your account.

c. Safety and Security Retention: We may also retain certain information if necessary for purposes of safety, security, and fraud prevention. For example, if we deactivate a user's account because of unsafe behavior or security incidents, we may retain certain information about that account to prevent that user from opening a new ADL Voice Chat account in the future.

d. User-Generated Content: Some information, such as messages, comments and other contents or information submitted by you to the Platform, are not stored in your account. This means that other users may continue to have access to the messages you have sent and comments or other contents you have posted on the Platform even after your account has been deleted.

e. Log Data: We may retain certain log data in our databases even after you delete your account, but such data will be disassociated from any identifying information such that it can no longer be linked to your account.

f. Legal Retention: We may also keep your information for things like legal issues, terms violations, or harm prevention efforts.

8. Your Rights

Some jurisdictions' laws grant specific rights to ADL Voice Chat users, which are set out in this section. You may have all or some of the following rights set forth below according to applicable laws. We will respond to your request consistent with the applicable laws as soon as practicable, normally within one month, after proper verification procedures. Your exercise of these rights is usually free of charge, unless we deem it is chargeable under the applicable laws.

a. Right to Access: You may submit a request to access the Personal Information we collect about you by (a) using Help or Feedback function on ADL Voice Chat Services or (b) by sending your request to us via email at [email protected].

b. Right to Rectification: You may submit a request to rectify the Personal Information we collect about you by (a) using Help or Feedback function on ADL Voice Chat Services or (b) by sending your request to us via email at [email protected].

c. Right to Delete or Erasure: You may submit a request to delete/erase the Personal Information we collect about you by (a) using Help or Feedback function on ADL Voice Chat Services or (b) by sending your request to us via email at [email protected]. Though we cannot guarantee a complete erasure of your data that has been stored in our backup servers, we promise that we will not use the data within the backup servers for any other purpose.

d. Right to Data Portability: You may ask us to transfer some of your Personal Information, if it is collected on the basis of your consent, in structured, commonly used and machine-readable formats to you or other environments designated by you, if technically feasible, by (a) using Help or Feedback function on ADL Voice Chat Services or (b) by sending your request to us via email at [email protected].

e. Right to Withdraw Consent: You may withdraw your consent and ask us not to continue to collect or process your Personal Information at any time if that information is collected on the basis of your consent by (a) using Help or Feedback function on ADL Voice Chat Services or (b) by sending your request to us via email at [email protected]. Your exercise of this right will not affect the processing activities that occurred before your withdrawal.

f. Right to Restrict Processing: You may request us to stop processing your Personal Information if you believe such information is collected unlawfully or you have other reason by (a) using Help or Feedback function on ADL Voice Chat Services or (b) by sending your request to us via email at [email protected]. We will examine your request and respond accordingly.

g. Right to Object: You may object to the processing of any Personal Information we collect about you, if such information is collected on the basis of legitimate interests, at any time by (a) using Help or Feedback function on ADL Voice Chat Services or (b) by sending your request to us via email at [email protected]. Please note that we may reject your request if we demonstrate compelling legitimate grounds for the processing, which override your interests and freedom or the processing is for the establishment, exercise, or defense of legal claims.

h. Right Concerning Automated Decision Making and Profiling: You may ask us to stop automated decision making or profiling, if you believe such automated decision making and profiling has legal or similarly significant effect upon you by (a) using Help or Feedback function on ADL Voice Chat Services or (b) by sending your request to us via email at [email protected]. We will examine your request and let you know if your request is applicable under the relevant laws and regulations.

In addition to the foregoing rights, you also have the right to lodge complaints to the competent data protection authority ("DPA"), usually the DPA of your home country.

9. Copyright Notice

All rights are reserved. All materials in the app are the property of ADL Voice Chat and are protected by copyright laws all over the world. You are authorized to use ADL Voice Chat and its contents solely for your personal, non-commercial purpose unless receiving specific written permission from ADL Voice Chat.

10. Disclaimer

ADL Voice Chat provides all materials on an "as is" basis, and hereby disclaims any representations or warranties (expressed or implied) of any kind, including without limitation, any warranties of merchantability, fitness for a particular purpose, non-infringement or other violation of rights arising from the use, accuracy or reliability of materials of the Service or any sites linked out. You acknowledge any information transmitted may be intercepted. ADL Voice Chat does not warrant that its service or the servers which make the Service available or electronic communications transmitted are free from viruses, worms, trojans and other items of a destructive nature.

11. Links to Third Party Sites

There might be links that direct you to third party websites. These links are provided solely as a convenience for you. ADL Voice Chat does not endorse or make any representations or warranties about the contents, products, services available, or the security at such third party websites.

12. Limitation of Liability

ADL Voice Chat is dedicated to upholding intellectual property laws and has implemented a policy to handle any cases of infringement on its products and services. If you believe that any materials or content within ADL Voice Chat's app infringe on copyrights, trademarks, patents, or trade secrets (collectively referred to as "IP Rights"), please send a notice of infringement to ADL Voice Chat's designated agent at [email protected].

13. Prohibited Usage

You will not use the Service for any purpose that is unlawful or not allowed by ADL Voice Chat. You may not use our Service or its contents in any manner which could damage, disable, overburden, or interfere with any person's use of this Service. You may not attempt to gain unauthorized access to the Service, other accounts, computer systems or networks through hacking, password mining or any other means. You may not use or attempt to use this Service through any means unanticipated or not intentionally made available by ADL Voice Chat.

14. IP Protection

ADL Voice Chat has a strong commitment to upholding intellectual property laws and has implemented a policy to address any instances of infringement on its products and services. If you believe that any materials or content within ADL Voice Chat's app violate copyrights, trademarks, patents, or trade secrets (referred to collectively as "IP Rights"), please submit a notice of infringement to [email protected]. This notice should include:

• Identification of the material that is claimed to be infringing, including its location on the ADL Voice Chat platform, with sufficient detail so that ADL Voice Chat is capable of finding the material and verifying its existence
• Contact information, including your name, address, telephone number, and email address
• A statement by you that you have a good faith belief that the disputed use is not authorized by the IP Right owner, its agent or law
• A statement by you that the above information in your Notice is accurate and that, under penalty of perjury, you are the IP Right owner or authorized to act on the IP Right owner's behalf
• Agreement to undertake compensation responsibility to ADL Voice Chat for any false and incorrect information addressed in above statements

15. Changes to This Privacy Policy

We may periodically change this Privacy Policy to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. Your continued use of our products and services after the effective date of the updated Privacy Policy means that you accept the revised Privacy Policy. If you do not agree to the revised Privacy Policy, please refrain from using our products or services and contact us to close any account you may have created.

Note: The latest version of the Privacy Policy will be updated on: https://www.adlvoicechat.com/privacy-policy

16. Contact Us

If you have any questions regarding this Privacy Policy or its implementation, here is how you can reach us:

• Email: [email protected]
• Support: [email protected]
• Legal: [email protected]
• Mail: ADL Voice Chat Inc., 123 Tech Avenue, San Francisco, CA 94102, USA

Q&A: Frequently Asked Questions

If I put other information about me on ADL Voice Chat, what does ADL Voice Chat do with it?

ADL Voice Chat takes the privacy and security of user information seriously. Any information that you provide on ADL Voice Chat, such as your profile information or messages, may be accessible to other users of the service. It is important to be cautious about the information you disclose and to avoid sharing sensitive personal details, such as email addresses, phone numbers, or credit card information, in your profile. ADL Voice Chat does not recommend or endorse sharing such information, as it may be subject to misuse or abuse. If you violate the terms of service, ADL Voice Chat reserves the right to terminate your account.

Can ADL Voice Chat collect information about me from other sites I use, such as Facebook?

You can register with third party accounts on ADL Voice Chat. Remember that when you register with a ADL Voice Chat partner, you are also giving them personal information, so we recommend that you read their privacy policies as ADL Voice Chat does not control how they use their information.

If you have registered on one of our partner websites, or you have verified your account via a partner website, we may connect your ADL Voice Chat profile with your profile on such partner website. We may do this by way of new products and applications which we introduce from time to time.

Does ADL Voice Chat collect any other personal information about me?

If you contact our Customer Support team via feedback features in our Service or through any other means, we may receive your email address, your IP address as well as the information you send to us to help resolve your query. When you provide feedback to us you automatically consent for us to receive and use such information. You also consent that we are allowed to keep records of our communications with you, including any complaints that we receive from you about other users (and from other users about you).

Does ADL Voice Chat use my personal information for any other purpose?

We may use material that you post on the open access areas of ADL Voice Chat in advertising and promotional materials on our partner sites and partner products. We believe these uses allow us to improve our app and better tailor your online experience to meet your needs.

When I put information about myself on ADL Voice Chat, what do the other users see?

To ensure you get to meet as many people as possible on ADL Voice Chat, other users in your party rooms get to see your public profile information. Any information you choose to provide should reflect how much you want other ADL Voice Chat users to know about you. You can control your privacy settings to determine what information is visible to others.

What am I allowed to do with other users' personal information?

Use it to meet new friends and make new party connections! Beware that you may not use other users' information for commercial purposes, to spam, to harass, to threaten, or in any illegal activity. ADL Voice Chat reserves the right to terminate accounts from those who misuse other users' information.